Thank you for being a valued customer!
The official Reddit community
Zoom Player's first line of support is the official Reddit community. The reddit community allows myself and others to track support issues in an open forum, the fastest way to receive support. I do my best to provide thoughtful answers and solutions every Sunday-Thursday and occasionally on Fridays and Saturdays.
If you need to discuss anything in private, start a chat. New Reddit accounts may not allow you to send a chat request. If that is the case, create a post requesting that I contact you privately or try Discord instead.
The official Discord community
Join Zoom Player's Discord community! Discord provides an enhanced chat experience that allows me to receive and send screenshots or files, essential features if you discover a bug or I need to send you a fix for testing. You can either leave a message in the relevant chat room or message me directly using a friend request. My discord's account name is "bLight0fDawn".
Unfortunately, I've found that E-Mails to be quite unreliable, with emails often not reaching their destination, leading to lost time and frustration. For this reason, I am no longer providing E-Mail support.